Are there only customized products on the factory?adminNo, you can buy a lot of ready made products besides this.
Frequently Asked Questions
Can I purchase frames without uploading photos?adminNo, you cannot.
How do I get a refund from cod?adminIf you've paid via Cash on delivery you will not get the refund in cash.This money will be refunded in your Dfactory wallet which you can use to make the next purchase.
How do we print the pictures on the Pine Wood MDF board?adminWe print pictures on the MDF board through the sublimation process.
How long does a refund take?adminRefunds typically take 5-7 business days will be issue to the same payment method which were used at the time of purchase.
How many photos do i have to upload?adminAccording to the frame you will get the options to upload your photos.
How secure are my pictures on Dfactory and what will happen after the order is made or delivered?adminDfactory security is always a top concern, your data is temporary stored in our private server and auto deleted after delivery.
Is it compulsory to upload photos to buy anything?adminNo, it is not needed in ready made products.
Is the picture printed on the MDF board is permanent, and does not fade?adminYes, it is permanent and neither burst nor fade.
Is there any photo upload size limit?adminNo, you can upload photos of large size and good resolution upto 20 MB.